FAQ

1. What types of Buddhist decoration does Opalineza offer? We offer a beautiful selection of Buddhist and zen-inspired decor, including:

  • Buddha statues & figurines
  • Incense holders, burners & trays
  • Wall art, mandalas & tapestries
  • Meditation cushions & yoga accessories
  • Singing bowls & sound healing items
  • Lotus flowers, lanterns & zen gardens
  • Altar accessories & spiritual gifts

Check product pages for size, material, and symbolic meaning.

2. What shipping options are available? We offer these to U.S. customers:

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0 (our most popular choice!)
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Note: Times are estimates and may vary due to location, holidays, or carrier volume. Free shipping may apply based on order total or promotions.

3. How long will it take to receive my order? Most orders process and ship within 1–3 business days. After shipping:

  • Express: 3–6 business days
  • Standard / Free: 7–14 business days

We’ll email a tracking number as soon as your order is on its way!

4. Do you ship internationally? Currently, we only ship within the United States. We’re working on expanding – sign up for our newsletter for updates!

5. What is your return policy? We offer a 30-day return window for unused, undamaged items in original packaging. If an item arrives damaged or incorrect, contact us within 7 days with photos – we’ll arrange a replacement or refund (including original shipping if it’s our error). Customer pays return shipping unless the issue is ours. See our full Returns page for details.

6. Are your products respectful and high-quality? Yes! All our Buddhist-inspired items are crafted with respect and care using quality materials. We work with respectful suppliers and focus on beautiful, meaningful pieces suitable for meditation spaces, altars, or home decor.

7. How do I care for the products?

  • Dust gently with a soft, dry cloth
  • Keep statues and delicate items away from direct sunlight and moisture
  • For incense holders: Clean after use and place on heat-resistant surfaces
  • Singing bowls: Wipe with soft cloth after use Specific care instructions are included with each product.

8. Have more questions? We’re here to help you create a peaceful home! Email support@opalineza.com or use our contact form. We typically respond within 24 hours.